Privacy Statement
Spinnaker Resorts Website Privacy Policy
Spinnaker Resorts, Inc., herein known as "Spinnaker", has a
strong commitment to providing excellent service to all of our customers
and visitors of this Web site, including respecting your concerns about
privacy. We understand that you may have questions about how this Web
site collects and uses the information that you provide to us. We have
prepared this statement to inform you of the privacy principles that
govern this Web site, including SpinnakerResorts.com and other of
Spinnaker sites, which are listed in this privacy statement
("Statement").
This Statement contains numerous general
and technical details about the steps we take to respect your privacy
concerns. It has been segmented to highlight the key functionalities and
processes so that you may readily/ easily select information of most
interest to you.
Browsing
This Web site
does not collect personally identifiable information from your computer
when you browse this Web site and request pages from our servers without
your consent. This means that, unless you voluntarily and knowingly
provide us with personally identifiable information, we will not know
your name, your email address, or any other personally identifiable
information. Such "personally identifiable information" may include your
name, address, e-mail address, etc. When you request a page from our Web
site, our servers log the information provided in the HTTP request
header including the IP address, the time of the request, the URL of
your request, and any other information that is provided in the HTTP
header. We collect the HTTP request header information in order to make
our Web site function correctly and provide you the functionality that
you see on this Web site. We also use this information to better
understand how visitors use our Web site and how we may continuously
modify and improve the site's content and functionality.
Information We Collect
When we need to
collect personally identifiable information from you to provide you with
a particular service, we will ask you to voluntarily supply us with the
information we need. If you supply us with an email address, we may use
the email address to 1) notify you about special offers and promotions
as described in the email section of this privacy statement, as well as
2) send you periodic satisfaction surveys or market research surveys.
You can "opt out" of emails at any time. On occasion, we elicit third
parties to provide us with additional contact information. For example,
if you have provided us with your name and postal address, we may then
elicit the third party to provide your email address. The information
may then be used for market analysis and general marketing
purposes.
While the information you provide will be
maintained for a commercially reasonable time by Spinnaker for
administrative, liability, and archival purposes, your personally
identifying information is not shared with a third-party, other than (i)
as required by law, (ii) to protect and defend the rights of Spinnaker,
the websites or the users of the websites, (iii) as incident to a
corporate sale, merger, reorganization, dissolution, bankruptcy or
similar event, (iv) under circumstances we believe reasonably necessary
to protect the personal safety of users of Spinnaker services, the
websites or the public, or (v) as is otherwise described in this Privacy
Policy.
Securing the Transmission and the Storage of
Information
We treat the information you provide us as
confidential. It is, accordingly, subject to our company's security
procedures and policies regarding protection and use of confidential
information. To prevent unauthorized access to the websites or any
portion thereof, maintain data accuracy, and ensure the correct use of
information, we have enacted commercially reasonable physical,
electronic and managerial procedures to safeguard and secure, during
transmission and storage, the information we collect online. When we ask
you for credit card data, it is transferred to a Secured Sockets Layer
(SSL) line, (provided you are using a SSL enabled browser such as
Microsoft Internet Explorer or Netscape Navigator). We also use SSL on
other select pages where you might enter personally identifiable
information. SSL is utilized on any page that you enter personally
identifiable information. This ensures the encryption of your
information as it travels over the internet. This secure mode is enabled
prior to the transmission of any information from your computer. You
will know you are in secure mode when the padlock or key icon in the
lower right-hand or left-hand corner of the computer screen appears in
the locked position. In addition, when accessing a secure server, the
first characters of the site address will change from "http" to "https."
Once the information reaches Spinnaker, it is stored on a secure server
that resides behind firewalls designed to block unauthorized
access.
Disclosure of Information to Third
Parties
Spinnaker may use the services of third parties,
such as email service providers and marketing companies to act as agents
on behalf of Spinnaker. These parties are prohibited from using
personally identifiable information for any purpose other than that
specified by Spinnaker for the purpose Spinnaker specifies. We prohibit
the sale or transfer of personally identifiable information to entities
outside of the Spinnaker family of companies, resorts and hotels for
their use without your approval.
Cookies
Our Website may use "cookie" technology. "Cookies" are
encrypted strings of text that a Web site stores on a user's computer.
Cookies enable us to customize our Web site and offerings to your needs
and provide you with a better online experience at SpinnakerResorts.com.
In addition, Cookies may be used to measure usage of various pages on
our Web site to assist us in including only pertinent information that
is easily accessible. The types of Cookies that we use are referred to
as "session" Cookies and "persistent" Cookies. Session Cookies are
temporary and are automatically deleted once you leave
SpinnakerResorts.com. Persistent Cookies remain on your computer hard
drive until you delete them. We do not use Cookies to ascertain any
personally identifiable information about you apart from what you
voluntarily provide us. Cookies do not corrupt or damage your computer,
programs, or computer files. You may set your browser to block Cookies
(consult instructions for your particular browser on how to do this);
although doing so will adversely affect your ability to perform certain
transactions, use certain functionality, and access certain content on
various Web sites including ours.
Emails about Special
Offers and Promotions and Opt-Out
It is our intention to
send you only email communications that will be useful to you and that
you want to receive. If you provide us with your email address, we may
periodically contact you via email and provide information about special
offers and promotions that may be of interest to you. These
communications will relate to Spinnaker offers which may also include
the promotions of select, reputable third parties with whom Spinnaker
has a strategic marketing relationship (because they offer products or
services that we believe would be of interest to you). We may use
third-party email service providers to send emails. These service
providers are prohibited from using your email address for any purpose
other than to send Spinnaker-related email. If you do not wish to
receive email offers from Spinnaker and SpinnakerResorts.com; or do not
wish to receive satisfaction and market surveys, please unsubscribe.
Every time you receive an email, you will be provided the choice of
opting out of future emails by following the instructions provided in
the email. You may also opt-out online by sending an email to
"opt-out@SpinnakerResorts.com." Please allow 10 business days for us to
process your opt-out.
Other Sites
As a
resource to our visitors, Spinnaker provides links to other websites.
Please be aware that these other websites are not covered under
Spinnaker's Privacy Policy. We suggest that when linking to another
site, you always read that web site's privacy policy before volunteering
any personally identifiable information. Spinnaker is responsible for
only the privacy statement and content of this Web site. We are not
responsible for the privacy practices or the use of cookies on Web sites
through which you have accessed the Spinnaker website or to other sites
that you may access following your use of the Spinnaker website.
Legal Issues
This is a United States Web site
and is subject to United States law. Spinnaker will disclose personally
identifiable information without your permission when required by law,
or in "good faith" belief that such action is necessary to investigate
or protect against harmful activities to Spinnaker guests, visitors,
associates, or property (including this site), or to others. As
mentioned above, laws related to personally identifiable information
vary by country.
SpinnakerResorts.com Internet Privacy
Statement Changes
Spinnaker may, from time to time in its
sole discretion, change or modify this Privacy Policy. Any changes or
modification will be effective upon posting of the revisions on the
websites. At any given time, your access and use of the websites and
provision of information is governed by the Privacy Policy then in
effect. Spinnaker may post changes or modifications to referenced
policies and guidelines without your approval, and may determine whether
and when any such changes apply to you. Your continued use of the
websites following Spinnaker's posting of any changes or modifications
will constitute your acceptance of such changes or modifications. Should
you not wish to be bound by the modified Privacy Policy; you may not use
or access the websites. This statement was last updated on April 15,
2008.
Communications to Us
Comments,
suggestions, or other communications sent by you to us are deemed to be
non-confidential. We have no obligations of any kind in relation to such
comments, suggestions, or communications and are free to use or
distribute them in any way, including in relation to the administration,
update, or improvement of the websites, without compensation to the
author, sender, or any other party.
By using the websites,
you signify your assent to this Privacy Policy. Should you have any
privacy-related or compliance-related questions or concerns, you may
contact us at info@spinnakerresorts.com or
Spinnaker Resorts
Corporate Headquarters
Attention: Privacy Policy
59 Pope Ave.
PO Box 6899
Hilton Head, SC 29938
USA